Service-area pages are the pages on a plumbing website that tell customers, and search engines, that you work in a specific town or district. Done well, they bring calls from places your shop address doesn't cover. Done badly, as near-identical pages with the town name swapped, they're what Google calls doorway abuse, and they can drag the whole site down. This guide covers how to plan them, what to put on each one, and the line you shouldn't cross. It's the standard we use in our local SEO service.
What Google says about doorways
The short answer: Google treats pages made to rank for similar searches, which then funnel people to a less useful destination, as spam. Its spam policies describe doorway abuse this way, and the examples include pages targeting specific regions or cities that funnel users to one page.
For a plumber, the risky pattern looks like this:
- "Plumber in Burnaby", "Plumber in New Westminster", "Plumber in Coquitlam"...
- each with the same 400 words, the town name swapped in three places,
- each pointing to the same contact page,
- many of them for towns the company rarely serves.
Nobody in New Westminster learns anything from that page that the home page didn't already say.
Decide which towns get a page
Work through this in order:
- List every town or district you've done jobs in over the last 12 months. Use your job records, not a radius on a map.
- Mark the ones you want more of and can reach within a reasonable time.
- For each marked town, ask: what can we say that's true and specific? Jobs you've done there, your drive time from the shop, the housing types you see, the local permit authority (once confirmed), parking or access quirks, seasonal patterns from your own call log.
- If you can fill a page with that, the town gets a page. If not, it goes on a combined service-area page with a sentence or two each.
A one-to-five-truck company usually ends up with four to ten strong area pages and a list of other towns served.
What goes on a strong area page
Every page needs things the reader can't get elsewhere on your site:
- Response time from the shop, stated honestly ("usually within 90 minutes for emergencies in [District]").
- The work you do most there. Older houses might mean repipes and fixture replacements; new subdivisions might mean warranty-period service and water heater upgrades. Base this on your own records.
- Real jobs, described. "Replaced a 20-year-old tank in a [Neighbourhood] townhouse" with the client's permission, or anonymised.
- Local rules, linked, never interpreted. In BC, for example, the province's 2024 BC Codes page notes that BC Codes don't apply in the City of Vancouver, which has its own building bylaw. A Vancouver page might link the City; a Burnaby page wouldn't need to.
- Photos from that area, taken by your crew.
- Reviews from customers there, quoted only with permission, or the review platform linked.
- A clear call to action with your number.
What doesn't make a page local
These don't count as local substance:
- the town's population or founding date pasted from an encyclopedia,
- a list of street names,
- "we proudly serve [Town]" repeated in every paragraph,
- an embedded map and nothing else,
- weather facts unrelated to plumbing.
If removing the town name leaves a page that could be about anywhere, it's not an area page yet.
Structure and internal links
A clean structure helps both readers and search engines:
- One main service-area page listing every town you serve, with short notes and links to the full pages.
- Full area pages for the priority towns.
- Service pages (water heaters, drains, repipes) that link to the relevant area pages, and area pages that link back.
- Your Google Business Profile service area matching the towns on the site.
Don't create a page for every combination of service and town, such as "water heater replacement in [Town]" for 30 towns. That multiplies the doorway risk. Combine the service and area content instead.
Multi-location companies
If you have more than one shop, each location can have its own page with its address (if customers visit), its team, its hours and its service area. Each should also have its own Google Business Profile, if it meets the platform's rules. Location pages and area pages are different things: a location is somewhere you operate from; an area is somewhere you drive to.
A simple planning worksheet
For each candidate town, fill in:
| Question | Your answer |
|---|---|
| Jobs done there in the last 12 months | |
| Typical response time from the shop | |
| Most common job types there | |
| Two or three specific jobs we can describe | |
| Local authority or rule to link (confirmed) | |
| Photos available from this area |
If you can't fill at least four rows, the town goes on the combined list for now. Revisit it in six months, once you've done more work there.
Keeping pages current
Area pages go stale like everything else. Review each one twice a year: update response times if you've moved shop or added a truck, swap in recent job examples and photos, check that any linked official pages still load, and remove services you no longer offer. A page that reflects this year's business is far more convincing than one written at launch and left alone.
Measuring whether area pages work
Track, per page:
- organic visits and calls (with a tracking number on the page, or from analytics),
- booked jobs from those calls,
- whether the page ranks for "[service] [town]" searches.
A page that brings no visits after six months needs better content or should be merged into the combined list. Our cost-per-booked-job guide explains how to compare it with other channels, and the results from our HVAC work show what patient, page-by-page coverage can build. If your company focuses on drain and sewer work, drainageagency.ca covers area pages for that specialty.
Frequently asked questions
How many area pages should a plumbing company have?
As many as the towns you can write something real about, and no more. For a typical one-to-five-truck company, that's often four to ten pages. Other towns can be listed on a main service-area page.
Can I reuse the same text and change the town name?
No. Pages that differ only by the place name are a classic doorway pattern. They add nothing for the reader and can hurt the whole site.
Should area pages target 'plumber near me'?
'Near me' searches are mostly answered by the map pack and your Google Business Profile. Area pages support that by confirming where you work and why you're a good choice there.
How long should an area page be?
Long enough to be useful. Ours usually run 550 words or more of genuinely local content, but length without substance doesn't help. A short, specific page beats a long, generic one.
Sources
- Google Search Central: Spam policies for Google web search (2026-10-23)
- Government of BC: 2024 BC Codes (2026-10-23)