The quickest way to reach Plumbing.Agency is by phone or text at (604) 632-4959, or by email at Ali@Sedighi.ca. You'll talk to a senior strategist, not a call centre. Texting is welcome: plumbing owners are usually on a job, so a short text you can send between calls is often easier than a phone call. If you'd like to read up first, the services hub and pricing page cover most of what people ask.
What happens next
Send a short note
Your business name, city and what you need.
Get a reply
Ali or a senior strategist answers, usually the next business day.
Plan the next step
If it fits, you get a clear proposal. If not, honest advice.
Three ways to reach us
The answer first: use whichever channel suits your day.
- Call (604) 632-4959 if you'd like to talk it through now.
- Text (604) 632-4959 if you're between jobs. A couple of lines is enough to start.
- Email Ali@Sedighi.ca if you want to send screenshots, reports or a longer explanation.
Hours are Mon–Fri 9–6 Pacific. We usually reply within one business day.
We meet clients online by video call and in person, and we're happy to keep things going by phone, text or email if that's easier.
What to include in your first message
You don't need to prepare a brief. These details help us give you a useful first answer:
- Company name and website, if you have one.
- Your town and service area: where you're based and how far you drive.
- Trucks and team: roughly how many vans and techs.
- The jobs you want more of: water heaters, drains, repipes, fixtures, commercial service, new builds.
- What you're doing now: Google Ads, Local Services Ads, a past agency, word of mouth only.
- The problem in one line: "phone's quiet in summer", "we're invisible on the map", "ads cost a fortune".
A sample text you could adapt:
"Hi, this is [Your name] from [Business name] in [City]. We run [number] vans and want more [job type] work. Currently doing [what you do now]. Best time to reach me is [time]."
What happens next
- We reply, usually within one business day, by the channel you used, and set up a time to talk.
- The free 30-minute consultation. We look at your profile, website and what you're spending, and ask about your calls and booked jobs. Most owners leave with a few things they could fix themselves.
- A written proposal, if it makes sense to work together. It covers the plan, scope, timeline, the cost-per-booked-job target and any one-time costs. Nothing starts until you agree to it in writing.
If it doesn't make sense, we'll say so and, where we can, point you to who might help instead.
Before you contact us: a quick self-check
Owners often find these answers useful before the first call:
- Do you know how many calls you got last month, and how many became booked jobs?
- Who owns your website domain and your Google Ads account?
- When did your Google Business Profile last get a new photo or post?
- How many reviews did you get in the last 90 days?
If you don't know some of these, that's normal, and it's usually where we start. Our cost-per-booked-job guide explains how to find the first answer.
Sharing access safely
If we end up working together, we'll need manager access to a few accounts. Never send us passwords by text or email. Instead, you add us as a user from inside each account: Google Business Profile, Google Ads, Microsoft Ads, analytics and your website platform. That way you stay the owner, you can see exactly who has access, and you can remove us at any time. We send a short checklist with step-by-step instructions for each account once you've signed the proposal.
A note on who you're contacting
Plumbing.Agency is a marketing and consulting team for plumbing businesses, part of the Sedighi.ca and SAZ.ca group and headquartered in Vancouver, BC. We don't do plumbing work, so if you're a homeowner with a leak, please call a licensed local plumber. If you're a plumbing company owner, we'd like to hear from you. Read more about us.
Frequently asked questions
Can I just text you?
Yes. (604) 632-4959 takes texts, and a short one is a good way to start. Send your company name, your town and what you want more of, and we'll take it from there.
Can we meet in person?
Yes. We meet in person and online by video call, as well as talking by phone, text and email. Tell us which you prefer.
What are your hours?
Mon–Fri 9–6 Pacific. Messages sent outside those hours are answered the next business day. We usually reply within one business day.
Is the first conversation free?
Yes. Eligible trades businesses get the first 30 minutes free, and that conversation is separate from any paid plan.